Early in his career, Troy knew it was impossible to wear so many hats and deliver value, so he developed a new advice model to ensure better outcomes for more Australians. In order to be the best adviser possible, Troy knew he had to focus on his clients – their challenges, their complexities, what they valued, what they wanted, what they needed. He created specialised tiers to meet the needs of all Australians, from those starting their wealth journeys, to those with more financial complexity, to those of significant wealth who require a more concierge service.
Meanwhile, he assembled another group of expert investment analysts and advisers to deliver on the investment side; one whose job was just to study the markets, analyse portfolios and build investment strategies each day.
Not content to leave it there, he added an investment committee – a senior, all-star line-up made of up some of Australia’s most respected and revered asset managers. The Committee meet regularly to discuss, research, probe, question, debate and agree on the very best recommendations and guidelines for all clients going forward.
The model, which is built on a one-fee approach committed to providing value over a 12-month period, has been a gamechanger. With some of the best investment analysts in the country on hand, ready to jump into any meeting, TWD can truly offer unsurpassed, tailored investment propositions. Couple this with dedicated advisers, who truly care about what people value, and a superlative Committee of asset managers overseeing it all with an expert eye, and TWD consistently delivers superior outcomes to all Australians.